BSP received over 40K complaints

BSP received over 40K complaints – Diokno

By Anna Leah E. Gonzales

Jan 18, 2022 12:25 am

THE Bangko Sentral ng Pilipinas (BSP) on Monday said it received more than 40,000 complaints on financial transactions from 2020 to 2021.

In his opening statement at the Senate deliberation on the proposed Financial Consumer Protection (FCP) Act, BSP Governor Benjamin Diokno said a total of 42,456 complaints were elevated to the BSP Consumer Assistance Mechanism for 2020 and 2021.

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