THE Bangko Sentral ng Pilipinas (BSP) on Monday said it received more than 40,000 complaints on financial transactions from 2020 to 2021.
In his opening statement at the Senate deliberation on the proposed Financial Consumer Protection (FCP) Act, BSP Governor Benjamin Diokno said a total of 42,456 complaints were elevated to the BSP Consumer Assistance Mechanism for 2020 and 2021.
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