DIGITAL transformation was supposed to revolutionize business, bringing companies into the future with cutting-edge technologies and streamlined processes. Yet, after years of investment and effort, many organizations are still struggling to realize its full potential.

In fact, the Harvard Business Review said that, on the average, 87.5 percent of transformations fail to meet objectives. The problem isn't technology — it's the approach. Companies have been too focused on digitalization, not business transformation. The distinction may seem subtle, but it's the reason why so many digital initiatives fail to deliver meaningful change.

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