THE recent incident involving a girl in a school uniform hitting a mall security guard with her sampaguita garlands as she was shooed away has evoked strong emotions from netizens. A lot has been said about the actions of both parties and who is to blame for the disturbance. The mall's owners were criticized for directing their security guards to be strict in removing beggars from their premises. Others blamed the girl's parents for letting her out unsupervised on the streets at night.

Amid these, one thing stood out: Filipinos tend to overreact to a visual image without clear facts. We are very emotional rather than empirical. We tend to side with one party, depending on our assumptions and biases. There is no suspended belief in understanding a phenomenon with careful analysis and data gathering.

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