ISUZU Philippines Corp. (IPC) has received the ISO 9001:2015 certification for its quality management system. The certification, awarded by TUV Rheinland, was formally presented on Nov. 11, 2024, during a ceremony led by IPC President Tetsuya Fujita. This certification highlights IPC's adherence to international standards in administration, manufacturing, sales, and after-sales services. It reflects the company's efforts to maintain consistency and improve its processes to meet customer needs.
The certification process involved a detailed audit by TUV Rheinland, a global organization specializing in testing and certification. IPC's systems and processes were reviewed to ensure compliance with the requirements of ISO 9001:2015, focusing on operational efficiency and continuous improvement.
"This certification represents the teamwork and dedication of our people in maintaining quality in all areas of our operations," said Fujita. "Streamlining our processes allows us to focus on delivering better services and products to our customers."
Tristan Loveres, managing director of TUV Rheinland Philippines, acknowledged IPC's achievement. "This certification reflects IPC's commitment to following global standards in quality management, which benefits both the company and its customers," said Loveres.
IPC's efforts align with its corporate philosophy. "Your responsible partner, which emphasizes improving systems to provide effective solutions for customers," Fujita added. "By improving our processes, we can better address the needs of our customers and continue offering reliable products and services."
The certification strengthens IPC's position in the automotive industry and supports its goal of ensuring consistent quality across all operations. This milestone sets the stage for further improving customer satisfaction and operational efficiency in the future.