SYDNEY, Australia — Australia's quasi-official Macquarie Dictionary has picked 'enshittification' as the word of 2024, tapping into a growing sense that once-great digital services are bad and getting worse.
'ENSHITTIFICATION — Noun. Colloquial, the gradual deterioration of a service or product brought about by a reduction in the quality of service provided, especially of an online platform, and as a consequence of profit-seeking.'