Pays Off Credit Line, Plans to Resume Preferred Dividends in Q1 2025

SOMERSET, N.J., Nov. 12, 2024 (GLOBE NEWSWIRE) -- CareCloud, Inc. (Nasdaq: CCLD, CCLDO, CCLDP), a leader in healthcare technology and generative AI solutions for medical practices and health systems nationwide, announced financial and operational results for the quarter ended September 30, 2024 including that it has fully paid its credit line and that it plans to resume dividends on its Series A and B Preferred Stock on March 15, 2025. The Company's management will conduct a conference call with related slides today at 8:30 a.m. Eastern Time to discuss these results and management's outlook for the year.

Third Quarter 2024 Highlights

  • GAAP net income of $3.1 million, compared to a net loss of $2.7 million in Q3 2023
  • Adjusted net income of $3.5 million, compared to $200 thousand in Q3 2023, an increase of 1,610%
  • Adjusted EBITDA of $6.8 million, compared to $3.2 million in Q3 2023, an increase of 111%
  • Free cash flow of $5.4 million, compared to $1.1 million in Q3 2023, an increase of 405%, highest ever achieved by the Company
  • Revenue of $28.5 million, compared to $29.3 million in Q3 2023, a decrease of 2.5%

Year-to-date 2024 Highlights

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  • GAAP net income of $4.6 million, compared to a net loss of $5.0 million in the same period last year
  • Adjusted net income of $6.6 million, compared to $4.0 million in the same period last year, an increase of 68%
  • Adjusted EBITDA of $16.9 million, compared to $11.3 million in the same period last year, an increase of 50%
  • Free cash flow of $10.3 million, compared to $2.4 million in the same period last year, an increase of 328%, highest ever achieved by the Company
  • Revenue of $82.6 million, compared to $88.6 million in the same period last year, a decrease of 6.8%

Recent Operational Highlights

  • Plans to resume dividends on March 15, 2025 for Series A and B Preferred Stock
  • Fully repaid the Silicon Valley Bank ("SVB”) credit facility balance, which was $10 million on January 1, 2024, utilizing internally generated free cash flow
  • Reduced the SVB credit facility limit to $10 million, thereby reducing banking fees by $140,000
  • CareCloud's Series A Preferred Stock Special Proxy was approved by the shareholders, which will provide additional protection to Series A shareholders in the future, and eventually reduce cash requirements for future dividend payments by approximately $2.5 million a year
"We're proud to have achieved our profitability targets, underscored by the full repayment of our credit facility through internally generated cash flow,” said A. Hadi Chaudhry, CEO of CareCloud. "Our disciplined strategy and execution is further strengthened by our integration of generative AI, which enhances clinical workflows, improves documentation accuracy, and reduces manual administrative tasks. As we advance our AI capabilities, we expect these efficiencies to contribute meaningfully to our profitability in 2025, positioning us well for long-term value creation.”

"We are succeeding at transforming our cost structure and positioning CareCloud for future growth,” said Stephen Snyder, President of CareCloud. "We are very pleased to report that we have improved year-over-year free cash flow by 328%, a new record for CareCloud. Futher, we anticipate resuming dividend payments on our preferred shares in March 2025, achieving a significant goal we articulated at the beginning of the year.”

Third Quarter 2024 Financial Results

Revenue for the third quarter 2024 was $28.5 million, compared to $29.3 million for the third quarter of 2023, the majority of this slight decline was due to the non-recurring professional services.

Third quarter 2024 GAAP net income was $3.1 million, as compared to a net loss of $2.7 million in the same period last year. The GAAP net loss was $0.04 per share, based on the net loss attributable to common shareholders, which takes into account the preferred stock dividends earned, whether or not they were declared or paid during the quarter.

Adjusted EBITDA for the third quarter 2024 was $6.8 million, or 24% of revenue, compared to $3.2 million in the same period last year, an increase of 111%.

Norman Roth, Interim Chief Financial Officer and Corporate Controller, commented "this is our second consecutive quarter returning to positive GAAP net income and our largest quarterly net income since Q4 2021. It was also the highest quarterly adjusted EBITDA we have reported in two years. We were able to use the profits and cash flows we generated to fully pay the outstanding balance on our Silicon Valley Bank line of credit. This will reduce interest costs in the future and allowed us to reduce the size of our $25 million line of credit, giving us additional financial flexibility, with no concern about needing to satisfy bank covenants. We have accomplished what we set out to achieve in 2024, leaving ourselves in a strong position for 2025 to execute on our strategic and growth objectives.”

Nine Month 2024 Financial Results

Revenue for the first nine months of 2024 was $82.6 million, compared to $88.6 million in the first nine months of 2023.

For the first nine months of 2024, the Company's GAAP net income was $4.6 million, compared to a GAAP net loss of $5.0 million in the first nine months of 2023.

During this period, adjusted EBITDA was $16.9 million, an increase of $5.6 million from $11.3 million in the same period last year.

Cash Balances and Capital

As of September 30, 2024, the Company had approximately $2.8 million of cash. Net working capital was $732,000. During the first nine months of 2024, cash flow from operations was approximately $15.4 million, compared to $11.7 million in the same period last year.

2024 Full-Year Guidance

CareCloud is reaffirming analyst expectations for its revenue guidance of $109 - $111 million and increasing its adjusted EBITDA guidance to $23 - $25 million for the fiscal year ending December 31, 2024.

Conference Call Information

CareCloud management will host a conference call today at 8:30 a.m. Eastern Time to discuss the third quarter 2024 results. The live webcast of the conference call and related presentation slides can be accessed at ir.carecloud.com/events. An audio-only option is available by dialing (201) 389-0920 and referencing "CareCloud Third Quarter 2024 Earnings Call.” Investors who opt for audio-only will need to download the related slides at ir.carecloud.com/events.

A replay of the conference call and related presentation slides will be available approximately one hour after conclusion of the call at the same link. An audio-only option can also be accessed by dialing (412) 317-6671 and providing the access code 13749163.

Use of Non-GAAP Financial Measures

In our earnings releases, prepared remarks, conference calls, slide presentations, and webcasts, we use and discuss non-GAAP financial measures, as defined by SEC Regulation G. The GAAP financial measure most directly comparable to each non-GAAP financial measure used or discussed, and a reconciliation of the differences between each non-GAAP financial measure and the comparable GAAP financial measure, are included in this press release after the condensed consolidated financial statements. Our earnings press releases containing such non-GAAP reconciliations can be found in the Investor Relations section of our web site at ir.carecloud.com.

Forward-Looking Statements

This press release contains various forward-looking statements within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. These statements relate to anticipated future events, future results of operations or future financial performance. In some cases, you can identify forward-looking statements by terminology such as "may,” "might,” "will,” "shall,” "should,” "could,” "intends,” "expects,” "plans,” "goals,” "projects,” "anticipates,” "believes,” "seeks,” "estimates,” "forecasts,” "predicts,” "possible,” "potential,” "target,” "approximately,” or "continue” or the negative of these terms or other comparable terminology.

Our operations involve risks and uncertainties, many of which are outside our control, and any one of which, or a combination of which, could materially affect our results of operations and whether the forward-looking statements ultimately prove to be correct. Forward-looking statements in this press release include, without limitation, statements reflecting management's expectations for future financial performance and operating expenditures, expected growth, profitability and business outlook, the impact of pandemics on our financial performance and business activities, and the expected results from the integration of our acquisitions.

These forward-looking statements are neither historical facts nor assurances of future performance. Instead, they are only predictions, are uncertain and involve substantial known and unknown risks, uncertainties and other factors which may cause our (or our industry's) actual results, levels of activity or performance to be materially different from any future results, levels of activity or performance expressed or implied by these forward-looking statements. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all of the risks and uncertainties that could have an impact on the forward-looking statements, including without limitation, risks and uncertainties relating to the Company's ability to manage growth, migrate newly acquired customers and retain new and existing customers, maintain cost-effective global operations, increase operational efficiency and reduce operating costs, predict and properly adjust to changes in reimbursement and other industry regulations and trends, retain the services of key personnel, develop new technologies, upgrade and adapt legacy and acquired technologies to work with evolving industry standards, compete with other companies' products and services competitive with ours, manage and keep our information systems secure and other important risks and uncertainties referenced and discussed under the heading titled "Risk Factors” in the Company's filings with the Securities and Exchange Commission.

The statements in this press release are made as of the date of this press release, even if subsequently made available by the Company on its website or otherwise. The Company does not assume any obligations to update the forward-looking statements provided to reflect events that occur or circumstances that exist after the date on which they were made.

About CareCloud

CareCloud (Nasdaq: CCLD, CCLDP, CCLDO) brings disciplined innovation and generative AI solutions to the business of healthcare. Our suite of technology-enabled solutions helps clients increase financial and operational performance, streamline clinical workflows and improve the patient experience. More than 40,000 providers count on CareCloud to help them improve patient care while reducing administrative burdens and operating costs. Learn more about our products and services, including revenue cycle management (RCM), practice management (PM), electronic health records (EHR), business intelligence, patient experience management (PXM) and digital health, at www.carecloud.com.

Follow CareCloud on LinkedInX and Facebook.

For additional information, please visit our website at www.carecloud.com. To listen to video presentations by CareCloud's management team, read recent press releases and view the latest investor presentation, please visit ir.carecloud.com.

SOURCE CareCloud

Company Contact:

Norman Roth

Interim Chief Financial Officer and Corporate Controller

CareCloud, Inc.

[email protected]

Investor Contact:

Stephen Snyder

President

CareCloud, Inc.

[email protected]

CARECLOUD, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

($ in thousands, except share and per share amounts)

  September 30, December 31,
  2024 2023
  (Unaudited)  
ASSETS        
Current assets:        
Cash $2,782  $3,331 
Accounts receivable - net  11,992   11,888 
Contract asset  4,617   5,094 
Inventory  514   465 
Current assets - related party  16   16 
Prepaid expenses and other current assets  2,741   2,449 
Total current assets  22,662   23,243 
Property and equipment - net  4,894   5,317 
Operating lease right-of-use assets  3,310   4,365 
Intangible assets - net  20,106   25,074 
Goodwill  19,186   19,186 
Other assets  536   641 
TOTAL ASSETS $70,694  $77,826 
LIABILITIES AND SHAREHOLDERS' EQUITY        
Current liabilities:        
Accounts payable $5,567  $5,798 
Accrued compensation  2,545   3,444 
Accrued expenses  5,138   5,065 
Operating lease liability (current portion)  1,424   1,888 
Deferred revenue (current portion)  1,312   1,380 
Notes payable (current portion)  506   292 
Dividend payable  5,438   5,433 
Total current liabilities  21,930   23,300 
Notes payable  29   37 
Borrowings under line of credit  -   10,000 
Operating lease liability  1,900   2,516 
Deferred revenue  327   256 
Total liabilities  24,186   36,109 
COMMITMENTS AND CONTINGENCIES        
SHAREHOLDERS' EQUITY:        
Preferred stock, $0.001 par value - authorized 7,000,000 shares. Series A, issued and outstanding 4,526,231 shares at September 30, 2024 and December 31, 2023. Series B, issued and outstanding 1,482,792 and 1,468,792 shares at September 30, 2024 and December 31, 2023, respectively  6   6 
Common stock, $0.001 par value - authorized 35,000,000 shares. Issued 16,962,619 and 16,620,891 shares at September 30, 2024 and December 31, 2023, respectively. Outstanding 16,221,820 and 15,880,092 shares at September 30, 2024 and December 31, 2023, respectively  17   17 
Additional paid-in capital  121,033   120,706 
Accumulated deficit  (69,926)  (74,481)
Accumulated other comprehensive loss  (3,960)  (3,869)
Less: 740,799 common shares held in treasury, at cost at September 30, 2024 and December 31, 2023  (662)  (662)
Total shareholders' equity  46,508   41,717 
TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY $70,694  $77,826 

CARECLOUD, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED)

($ in thousands, except share and per share amounts)

  Three Months Ended Nine Months Ended
  September 30, September 30,
  2024 2023 2024 2023
NET REVENUE $28,546  $29,280  $82,598  $88,643 
OPERATING EXPENSES:                
Direct operating costs  15,420   18,260   45,839   53,843 
Selling and marketing  1,375   2,337   4,809   7,529 
General and administrative  4,378   5,482   12,127   16,518 
Research and development  800   1,260   2,768   3,523 
Depreciation and amortization  3,241   3,903   10,885   10,282 
Loss on lease terminations, unoccupied lease charges and restructuring costs  67   8   505   430 
Total operating expenses  25,281   31,250   76,933   92,125 
OPERATING INCOME (LOSS)  3,265   (1,970)  5,665   (3,482)
OTHER:                
Interest income  17   52   68   124 
Interest expense  (179)  (352)  (832)  (829)
Other income (expense) - net  60   (422)  (227)  (591)
INCOME (LOSS) BEFORE PROVISION FOR INCOME TAXES  3,163   (2,692)  4,674   (4,778)
Income tax provision  41   57   119   204 
NET INCOME (LOSS) $3,122  $(2,749) $4,555  $(4,982)
                 
Preferred stock dividend  3,789   3,916   9,024   11,757