IN recent years, the growth of the business process outsourcing (BPO) industry in the Philippines has been unprecedented, boosting the country's economy and providing employment to around 1.7 million Filipinos in 2023. This is foreseen to carry on in the coming years as new technology and global demand for BPO services continue to rise.

With this, it's safe to say there's no better time to enter and explore the BPO industry than now.

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