New York, Oct. 14, 2024 (GLOBE NEWSWIRE) -- New York, New York -

Voiso, a leading AI-driven contact center software provider, is committed to delivering user-centric solutions that seamlessly integrate advanced functionality with intuitive design. In his latest blog article, Pratim Bhattacharya, Product Manager at Voiso, shared insights on the importance of balancing features and usability in platform design. 'By striking this balance, we enable agents to perform at their best, ensuring that businesses can streamline operations while enhancing the overall customer experience,' says Bhattacharya.