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Descartes' Study Reveals Nearly 90% of Consumers' Sustainable Home Delivery Choices Are Impacted by Economic Pressure

ATLANTA and LONDON, Oct. 10, 2024 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, released findings from its 2024 Home Delivery Sustainability Report: The Environmentally Conscious Consumer Under Pressure survey, which examined online consumer sentiment of retailers' sustainability practices around their delivery operations. The third annual study shows that 57% of respondents were quite/very interested in sustainable home delivery services, however, 89% felt their willingness to pay more for sustainable delivery was impacted by the current economic environment. Moreover, 34% indicated economic pressures had significantly/drastically impacted this motivation.

The promising news for the environment and retailers, however, is that 99% of consumers surveyed are doing/open to doing more to reduce their environmental footprint, with a significant number (38%) indicating they regularly/always make purchase decisions based on the environmental impact of the product or company. Offering and educating the market about sustainable last mile practices that save the consumer money represents an opportunity for retailers to stand out and build loyalty as eco-friendly businesses while operating more efficiently. In the study, the top delivery options cited by those interested in using more sustainable methods were combining orders into a single delivery and carbon neutral deliveries (see Figure 1):

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