AI may not steal many jobs after all

By Associated Press

Sep 04, 2024 12:22 am

WASHINGTON — Imagine a customer service center that speaks your language, no matter what it is.

Alorica, a company in Irvine, California, that runs customer-service centers around the world, has introduced an artificial intelligence (AI) translation tool that lets its representatives talk with customers who speak 200 different languages and 75 dialects.

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