VXI's next-generation technologies augment contact center employee/agent capabilities, enabling them to assist customers effortlessly while ensuring increased productivity and performance.

SAN ANTONIO, Aug. 21, 2024 /PRNewswire/ -- Frost & Sullivan assessed the customer experience (CX) management services industry and, based on its analysis, recognizes VXI Global Solutions with the 2024 Asia-Pacific Customer Value Leadership Award. The company is a technology-driven business process outsourcing (BPO) and CX management services provider. Its vision centers on seamlessly combining human expertise with artificial intelligence (AI) and machine learning (ML) capabilities to design and deliver personalized experiences. VXI competitively differentiates itself through its emphasis on helping contact centers manage their agent performance across the entire life cycle, including hiring, performance management, recognitions, and promotions. The company delivers:

Register to unlock this article

Register to read this story and more for free.

Signing up for an account helps us improve your browsing experience.

Continue

OR

See our subscription options.

Already have an account? Log in here