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Are enterprises ready to deploy AI?

ARTIFICIAL intelligence (AI) has indeed influenced how we work, live and communicate today. Recent data from the International Data Corp. showed that worldwide spending on digital transformation will reach $4 trillion in 2027, with AI and generative AI pushing the investments.

Meanwhile, the IDC Business Value Engineering 2023 Survey noted that businesses in APAC consider conversational AI to be critically important in their investments in the next couple of years.

As the AI domain continues to evolve, Infobip, a global communications platform, is seeing conversational AI gaining more ground in the APAC region, saying that a third of customer communications will be powered by AI by 2026. CONTRIBUTED PHOTO