E-ticketing drives maritime digitalization

THE Department of Transportation (DOTr) and Maritime Industry Authority (Marina) will impose an online ticketing and advance booking system for passenger ships to enhance passenger convenience and operational efficiency across the maritime sector.

DOTr undersecretary Elmer Francisco Sarmiento emphasized the need for digital solutions, stating, "For years, the traditional practice of purchasing tickets at ports on the day of travel has led to congestion and long queues, especially during peak seasons." The surge in post-pandemic passenger volumes highlights the urgent need for streamlined maritime travel processes.