AI to revolutionize banking, boost financial inclusion

JUST a few years ago, generative AI was a mere buzzword. Then came ChatGPT in 2022, and suddenly, this novel concept became an undeniable force reshaping our world.

This AI revolution, powered by sophisticated large language models, has ignited a global technological race. From established corporations to nimble startups and visionary researchers, everyone's vying for a piece of the AI pie. And it is not by accident, because this new wave of AI promises to reshape the financial industry, at a steady and incremental rate, by providing new capabilities, revenue opportunities and cost reductions. Over time, that could tilt the competitive landscape in favor of those banks that best utilize AI's potential.