BACK in 2017, I remember watching a video of a CNBC interview with Sophia, the world's first robot citizen, at the Future Investment Institute Panel in Saudi Arabia. Sophia was a robot designed by Hanson Robotics with advanced artificial intelligence allowing Sophia to engage in conversations, and express emotions through facial expressions. This was one of my first glimpses of AI and back then, and I recall having the feeling of both awe and fear from watching the said video.
Fast forward to 2024 — while we don't yet see humanoid robots like Sophia walking on the streets, it is clear that AI has started to conquer many aspects of our lives. Individuals and companies have started to use AI in various areas such as sales, marketing, customer service, product analysis and many more. Accounting and finance were not exceptions.
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