THE Public Attorney's Office (PAO) regularly enjoys high trust ratings because its personnel, including 2,500 public lawyers, are guided by three parameters — transparency, accountability and empowerment.

"Everybody can text or communicate directly with me through my public phone, any time, day and night, that I see and read myself. I would know quickly the problem of every Filipino," PAO chief Persida Rueda-Acosta told The Manila Times' streaming show, "PrimeTimes with Atty. Lia Badillo-Crisostomo."

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