MY family was able to visit the Great Ocean Road when we went to Melbourne, Australia a few weeks ago. This was one of the most meaningful experiences I have had as a tourist given how I was able to reflect about the tourism industry and how important it is to treat management as a vocation.

Indeed, our Great Ocean Road experience is a testament to the power of well-managed ecosystems in providing both convenience and meaning for tourists. I felt grateful toward the seamless integration of various business services that made my family's experience remarkable and meaningful — from the ease of renting a car and making secure cashless payments to the user-friendly navigation apps and reliable mobile connectivity, every aspect of our adventure was relatively smooth.