HAVE you ever tried getting your smartphone repaired? At a time when nearly everyone owns at least one, you'd think getting the gadget fixed would be as easy as getting a pair of pants altered, for example. But a confluence of factors has made repair probably the least expedient solution for a wonky gadget.
Manufacturers, for one, make it difficult for users to go just about anywhere to have their electronic devices repaired. Some of them insist on certifying a limited roster of independent third-party repair shops and then proceed to impose unreasonable requirements on them, making it a losing enterprise to even offer the service.
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