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Treating people well is key to profitability

TWO questions: Would you allow your son or daughter to work in a factory, given its unsafe conditions? More importantly, would you buy products made by corporations that maltreat their workers? There's always an ethical and unprincipled answer. This came to me when a businesswoman challenged my social media post that was inspired by Doug Conant, who said:

'To win in the marketplace, you must first win in the workplace.' The challenger may have lost her 'maternal instinct' when she said it. Jenny (not her real name) told me: 'I don't think this is right because internal and external are different areas. And sometimes, the person[s] handling them are not the same, or maybe they are not in the same shoes.'