THE country's IT-Business Process Management (IT-BPM) sector continues to expand as it hit $35 billion in revenues last year, an 8 percent growth from last year's figures, resulting in 1.7 million jobs in 2023. This year, the industry reportedly aims to target $39 billion in revenue and 1.8 million job opportunities.
Jack Madrid, president and chief executive of the IT and Business Process Association Philippines (Ibpap), has emphasized these milestones while acknowledging the need for tech upgrades and maximizing the future of AI technology in the industry.
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