San Juan City Mayor Francis Zamora and Department of Information and Communications Technology Undersecretary for e-Government David Almirol Jr. sign a memorandum of understanding on the launching of e-Report and i-Report in the city on Wednesday, Dec. 6, 2023. The eReport is a customer feedback mechanism for complaints, concerns, issues about the government, including the reporting of crimes. PHOTO BY MIKE DE JUANSan Juan City Mayor Francis Zamora and Department of Information and Communications Technology Undersecretary for e-Government David Almirol Jr. sign a memorandum of understanding on the launching of e-Report and i-Report in the city on Wednesday, Dec. 6, 2023. The eReport is a customer feedback mechanism for complaints, concerns, issues about the government, including the reporting of crimes. PHOTO BY MIKE DE JUANSan Juan City Mayor Francis Zamora and Department of Information and Communications Technology Undersecretary for e-Government David Almirol Jr. sign a memorandum of understanding on the launching of e-Report and i-Report in the city on Wednesday, Dec. 6, 2023. The eReport is a customer feedback mechanism for complaints, concerns, issues about the government, including the reporting of crimes. PHOTO BY MIKE DE JUANSan Juan City Mayor Francis Zamora and Department of Information and Communications Technology Undersecretary for e-Government David Almirol Jr. sign a memorandum of understanding on the launching of e-Report and i-Report in the city on Wednesday, Dec. 6, 2023. The eReport is a customer feedback mechanism for complaints, concerns, issues about the government, including the reporting of crimes. PHOTO BY MIKE DE JUANSan Juan City Mayor Francis Zamora and Department of Information and Communications Technology Undersecretary for e-Government David Almirol Jr. sign a memorandum of understanding on the launching of e-Report and i-Report in the city on Wednesday, Dec. 6, 2023. The eReport is a customer feedback mechanism for complaints, concerns, issues about the government, including the reporting of crimes. PHOTO BY MIKE DE JUANSan Juan City Mayor Francis Zamora and Department of Information and Communications Technology Undersecretary for e-Government David Almirol Jr. sign a memorandum of understanding on the launching of e-Report and i-Report in the city on Wednesday, Dec. 6, 2023. The eReport is a customer feedback mechanism for complaints, concerns, issues about the government, including the reporting of crimes. PHOTO BY MIKE DE JUANSan Juan City Mayor Francis Zamora and Department of Information and Communications Technology Undersecretary for e-Government David Almirol Jr. sign a memorandum of understanding on the launching of e-Report and i-Report in the city on Wednesday, Dec. 6, 2023. The eReport is a customer feedback mechanism for complaints, concerns, issues about the government, including the reporting of crimes. PHOTO BY MIKE DE JUANSan Juan City Mayor Francis Zamora and Department of Information and Communications Technology Undersecretary for e-Government David Almirol Jr. sign a memorandum of understanding on the launching of e-Report and i-Report in the city on Wednesday, Dec. 6, 2023. The eReport is a customer feedback mechanism for complaints, concerns, issues about the government, including the reporting of crimes. PHOTO BY MIKE DE JUAN