"IS my data compromised?" is a question most Filipinos are probably wondering after the recent Medusa ransomware attack on the Philippine Health Insurance Corp. (PhilHealth). Imagine your personal data — credit card numbers, health records, even your identity — could be held hostage by cybercriminals. That's the grim reality for millions as ransomware attacks surge, targeting essential services we all rely on.

I sat down with Steven Scheurmann, the regional vice president of Palo Alto Networks (PANW), to discuss his insights into how essential services such as PhilHealth could prevent, manage and recover from cyber incidents. Right after the Medusa ransomware attack, Scheurmann said that PANW reached out immediately to PhilHealth and offered their services. They are currently engaged in incident response, focusing on three key areas: containing the situation, identifying other compromised areas, and understanding the root cause to prevent future attacks.

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