IN celebration of the International Day of Sign Language, SM Cares of the SM Group continues its mission to provide inclusive spaces as a mall for all through its yearly sensitivity training for its frontline employees. The training equips them with skills to better serve customers with different needs or persons with disabilities (PWDs).
SM Mall of Asia security personnel Jay Jess Aquino and Rebecca Flores pose with their sensitivity training manuals on how to care for patrons with different needs. CONTRIBUTED PHOTO