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'Data is important, but facts are more important'

TAIICHI Ohno, the creator of the Toyota Production System, is credited with that one-point lesson. It's a derivative of what many of us learned from American genius W. Edwards Deming said, 'In God we trust. All others must bring data.' But Ohno emphasized that not all data are believable.

We must do that, especially in this age of disinformation and misinformation.