Sitting down in a Japanese restaurant, you'll be given an 'oshibori' moistened hand towel, both to clean your hands and as an expression of 'omotenashi,' or hospitality. These towels are usually provided by a rental cleaning service to ensure they meet exacting standards of hygiene and cleanliness. The culture of hospitality and cleanliness also led to the development of unique Japanese rest room designs, and we see some of the latest technology, including toilets that clean themselves with water that eliminates bacteria. Japanese 'oshibori' and rest rooms – they are one of the symbols of 'omotenashi.'
VIDEO BY MINISTRY OF FOREIGN AFFAIRS OF JAPAN