Technical support outsourcing Philippines: Cynergy BPO — why CX, not cost savings, should be top priority

by The Manila Times

Aug 18, 2023 3:20 pm

NESTLED away from the towering skyscrapers and frenetic pace of Manila, Cynergy BPO has carved out a distinctive space in the outsourcing advisory domain.

John Maczynski, Cynergy BPO chief executive officer, and Ralf Ellspermann, Cynergy BPO chief strategy officer, are often found engrossed in discussions, which, more often than not, revolve around the transformative power of customer experience (CX).

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