Fintech Customer Service Philippines: Cynergy BPO – why exceptional CX is a non-negotiable

by The Manila Times

Aug 05, 2023 1:47 pm

IN the rapid-paced world of financial technology, or 'fintech,' the ability to deliver an exceptional customer experience (CX) is no longer just an advantage – it is a non-negotiable.

As fintech companies grapple with the challenges of a digital-first market and ever-increasing customer expectations, the quality of their customer service can make or break their success.

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