AS artificial intelligence (AI) continues to reshape various aspects of our lives, it becomes increasingly important to consider the role of emotional intelligence (EI) in this digital era. While AI excels in tasks involving logical reasoning and data analysis, it lacks the ability to understand and respond to human emotions. Emotional intelligence fills this gap by enabling individuals to recognize, understand and manage emotions, facilitating meaningful human-AI interactions.

While AI brings forth numerous benefits and possibilities, it also poses unique challenges to human interaction and emotional well-being. In this context, the importance of emotional quotient (EQ) — the ability to recognize, understand and manage emotions — becomes increasingly crucial. EI or EQ has a crucial role in the age of AI in the areas of fostering empathy, ethical decision-making and enhancing human-AI collaboration.

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