Read this in The Manila Times digital edition.
IN last Sunday's editorial, we considered the impact the rapidly growing phenomenon of artificial intelligence (AI) may have on the business process outsourcing (BPO) sector in the Philippines. This is no small concern, because the BPO sector is one of the most important drivers of our economy, contributing more than 7 percent of annual GDP, and it also happens to be a sector in which AI can and will be widely used.
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