FILIPINOS have expressed high satisfaction with the Philippine Health Insurance Corp. (PhilHealth) with a net satisfaction rating of 93.75 percent for the year 2022, higher by more than three percent from 90.19 percent in 2021 and the highest since 2019.
This was the result of a study conducted by independent social research survey company Novo Trends PH Inc. in September 2022 with 3,000 individual member-respondents, who have availed of various services in select PhilHealth frontline offices in all regional offices nationwide. Other respondents included employers and/or their representatives with 1,000 interviewees, and health care institutions and professionals with 500 interviewees each.
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