Another issue involves employee information and communication technology (ICT) skills. This era is closely linked to such skills given the software and technologies that are present in our daily work activities. According to research by Kaarakainen, Kivinen and Vainio in their article 'Performance-based testing for ICT skills assessing: A case study of students and teachers' ICT skills in Finnish schools,' such can be divided into three groups: basic digital, advanced technical and professional. ICT skills are critical for all groups to be adaptive in this era.

I agree with the argument of Sima, Gheorghe, Subić and Nancu that ICT skills challenge workforce providers. Providers must offer digital and technology-based training to enhance their employees' ICT skills. Similarly, educational institutions face the same challenge in preparing students to understand and master these skills.