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Complaints flood BPI following system glitch

(UPDATE) AYALA-LED Bank of the Philippine Islands (BPI) scrambled on Wednesday to reassure customers and regulators after a system glitch had clients complaining of duplicate transactions and unauthorized withdrawals.

'Rest assured that your account is safe and secure,' BPI said in a statement following a flood of complaints on its social media accounts.

A Bank of the Philippine Islands branch on Quiapo branch PHOTO BY JOHN RYAN BALDEMOR