UBX: Empathic customer experience is the future of open finance

by The Manila Times

Dec 29, 2022 12:41 am

UBX, the leading open finance platform in the Philippines, has planted its customer experience on the value of empathy, as it continues to promote innovation and advocate for financial inclusion.

During the Customer Experience Asia Week 2022 held in Singapore, UBX Chief Operations Officer and Chief Customer Officer Iris Yacat said the key ingredient to a great customer experience is the marriage of online and offline approaches to creating meaningful solutions.

UBX Chief Operations Officer and Chief Customer Officer Iris Yacat. CONTRIBUTED PHOTO

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