Read this in The Manila Times digital edition.
NEW YORK CITY: More than 10,000 flights canceled over the Christmas holiday, chaos at airports across America: Southwest Airlines found itself in the hot seat Tuesday (Wednesday in Manila) as the airline behind the lion's share of the weather-linked travel mayhem.
The Dallas-based, domestic-focused carrier, which has historically enjoyed a strong reputation with consumers, drew withering explicative-filled rebukes on social media, where labor leaders also highlighted horror stories from stranded airline employees.
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