FOR a long time, I worked with an agency attached to the Department of Trade and Industry (DTI), and I have witnessed how DTI staff then conducted themselves professionally. It was an honor to have served at the DTI, which during my time vowed to be the 'agency of choice' for public service.

One of the DTI's mandates is consumer protection and it aimed to be a prime mover of consumer welfare. It is committed to protecting the rights and interests of the consumer in the same manner as it aims to sustain the growth and development of the Philippine economy.