CONSUMERS are more disruptive than ever after going through a pandemic, lockdowns, supply chain issues, and a cost-of-living crisis. Talkwalker, a cloud-based social media and analytics platform, looks at the 10 biggest trends of 2023, and how they are driven by the needs of consumers.

The 93-page report, 'How to disrupt a disruptive consumer,' is an essential reading material on how to fit social media trends into your strategy. This year, Talkwalker teamed up with Khoros, a customer engagement platform, to provide insights into action.