CONSUMERS are more disruptive than ever after going through a pandemic, lockdowns, supply chain issues, and a cost-of-living crisis. Talkwalker, a cloud-based social media and analytics platform, looks at the 10 biggest trends of 2023, and how they are driven by the needs of consumers.
The 93-page report, "How to disrupt a disruptive consumer," is an essential reading material on how to fit social media trends into your strategy. This year, Talkwalker teamed up with Khoros, a customer engagement platform, to provide insights into action.
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