COPE, control and construct – the University of Santo Tomas (UST) Assistant to the Rector for Planning and Quality Management Prof. Clarita Carillo offered a descriptive continuum of the category of responses demonstrated by higher education institutions to face the challenges, changes and chances brought about by a volatile, uncertain, complex, and ambiguous (VUCA) environment, which may not be limited to the current pandemic, during the Discurso de Apertura (inaugural lecture) on August 4, 2022, at the UST Chapel (Santísimo Rosario Parish Church).
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