WHEN the first call center in the Philippines opened in 1992, few could have predicted the far-reaching impact this new industry would have on the nation's economy and its population.
"In the three decades since then, the Philippines has managed to position itself as the world's call center capital. The contact center outsourcing industry has become a leading driver in the Philippine economy and employs more than a million people," says Ralf Ellspermann, chief executive officer of Piton-Global, a leading mid-sized call center in the Philippines.
Already have an active account? Log in here.
Continue reading with one of these options:
Continue reading with one of these options:
Premium + Digital Edition
Ad-free access
P 80 per month
(billed annually at P 960)
- Unlimited ad-free access to website articles
- Limited offer: Subscribe today and get digital edition access for free (accessible with up to 3 devices)
TRY FREE FOR 14 DAYS
See details
See details
If you have an active account, log in
here
.