IT is more than gaming, but a complete value-laden experience. This is what all world-class integrated resort operators aim for as the Philippine gaming industry seeks to attain global recognition. As a patron enters the casino resort, for every second that you invest in the experience, a patron is rewarded and recognized with resort-wide perks and upgraded benefits. This unique feature of customer service treats you not just as a mere paying patron that comes in and leaves, but you became part of a community, and a family even.

The selling point for our integrated resort operators or what they call casino hotels is that every step taken by the patron leads to a holistic experience – that is the commitment. In fact, beyond being proud of their world-class facilities, our casino hotels offer the Filipino way of genuine service and readiness to anticipate the need to serve patrons. This is, indeed, why every Filipino, or Asian for that matter, will feel at home when staying in casino hotels because we all share this unique understanding of hospitality culture. It is not all about the game at the table but about a holistic entertainment experience. This is our selling point as we seek global recognition for our casino gaming industry.