Public Square
PLDT expands strategic collaboration with Amdocs

AMDOCS, a leading provider of software and services to communications and media companies, announced the extension of its managed services agreement with PLDT, a leading telecommunications and digital service provider in the Philippines, for an additional three years, extending the agreement through 2028. As part of the broader strategic partnership, Amdocs would continue to consolidate, modernize and manage PLDT and Smart's information technology (IT) infrastructure and applications, enabling the efficient delivery of services and optimized IT spends.

Under the deal, Amdocs would enable the modernization of IT platforms and infrastructure, supporting all lines of business as an integrated telco. Amdocs and PLDT also put importance on environmental, social and governance (ESG) criteria in IT operations, beginning with foundational steps such as e-billing adoption to major initiatives such as the transformation of PLDT's IT footprint to the cloud.