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LTO urged to get better IT provider as complaints mount

CALLS are mounting for the Land Transportation Office (LTO) to look for another information technology (IT) provider amid complaints of slow transactions for the application and renewal of driver's licenses as well as the processing of vehicle registration.

Driver's license applicants and several officials from the government's land transportation agency aired their support for the change as LTO chief Assistant Secretary Teofilo Guadiz 3rd convened on Thursday the officials and representatives of Dermalog, the agency's current IT provider, for a closed-door meeting.