CAN you remember the very first time you logged your financial details online or made a cashless transaction? I can recall that as late as 2016, there was a general hesitance to sign up for e-wallets or streaming platforms due to the fear that inputting one's credit card or bank details online would immediately lead to theft. Some five years later, however, financial technology (fintech) has proliferated and become mainstream.
Small businesses, even in more far-flung areas, now offer and prefer e-wallet transfers as a form of payment. There are even more digital-only businesses that operate solely through online cash transactions and couriers. As with most things digital, the pandemic played a significant role in the widespread adoption of fintech services but it is not the only reason.
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