THE Philippine Economic Zone Authority (PEZA) has received reports that registered information technology and business process outsourcing (IT-BPO) companies are losing their employees to "underground" IT-BPO entities operating in a work-from-home (WFH) set-up.
PEZA Director General Charito Plaza said these underground operations of entities servicing the IT-BPO sector provide higher salary and offer WFH arrangement, which is favorable especially to the voice segment of the industry.
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