The Covid-19 pandemic has catalyzed digital innovations that positively influenced how we ate and how essential services were provided to us. Consider the extensive use of food delivery apps that not only allowed consumers to eat but also for restaurants to survive the lockdowns and shutdowns. The other end of the business cycle is the rider who actually completes the transaction initiated on a digital platform by physically delivering the ordered food or service right at your doorstep.

It's easy to see the wonders of digital technology in helping us to surmount the challenges of the pandemic. Let's now turn our attention to the experiences of riders who deliver orders across from Point A to Point B amid the unique restrictions posed by Covid-19. They endured long hours come rain or shine, beat promised deadlines to customers, and sometimes even got scammed by unscrupulous consumers. These are their stories.