The local contact center industry is seen growing beyond the expected global growth this year, the Contact Center Association of the Philippines (CCAP) reported on Monday.

In the opening of the virtual Contact Islands 2021, CCAP Chairman Benedict Hernandez said the country's contact center industry is forecasted to outpace global growth.

Premium + Digital Edition

Ad-free access


P 80 per month
(billed annually at P 960)
  • Unlimited ad-free access to website articles
  • Limited offer: Subscribe today and get digital edition access for free (accessible with up to 3 devices)

TRY FREE FOR 14 DAYS
See details
See details