BPO TALKS (Clockwise from top left) Institute for Labor Studies senior officer Ellah Delerio, The Manila Times President and CEO Dante ‘Klink’ Ang 2nd, Labor Secretary Silvestre Bello 3rd, IT & Business Process Association of the Philippines lead for talent attraction and academe linkages Zoe Diaz de Rivera, and Times business columnist Ben Kritz during the Times forum Resiliency and adaptability at all times of the BPO industry — bedrock of PH employment, held online on Sept. 10, 2021. SCREENGRAB FROM FACEBOOK LIVE
The country has a deep bench of talent that could help its business process outsourcing (BPO) industry attract more foreign clients.
Speaking Friday at The Manila Times online forum, "Resiliency and adaptability at all times of the BPO industry - bedrock of Philippine employment through the years," Zoe Diaz de Rivera, the lead for Talent Attraction and Academe Linkages of IT & Business Process Association of the Philippines (Ibpap), said the Philippines has always had the potential to be a major international BPO hub.