Adapting to new workplace environments, Phoenix conducted online town hall sessions among its employees and business partners.
Disruptions brought by the Covid-19 pandemic have challenged businesses in remotely managing employee experience. With a surge in work-from-home setups, it led companies to implement new policies and programs to ensure that employees were not only safe at home, but productive and well-supported. In the case of leading independent and third largest oil player Phoenix Petroleum, it was proper foresight and collaboration among the company's teams and units that allowed them to leverage on employee engagement amid the challenging situation.
As a big business in the energy and fuel industry, Phoenix was initially hit hard when lockdowns were imposed at the start of 2020 and companies were forced to operate at less than minimum capacity. A shift to a remote work setup for its thousands of employees nationwide was the immediate step they had to contend with, according to Phoenix Vice President for Human Resources Celeste Marie Ong.