National Home Mortgage Finance Corp. officers and employees from the head office and its seven regional/satellite offices, led by President Carlo Luis Rabat (top row, fourth from left), gather virtually with TUV SUD auditors Reyshelle Manalo and Brenda Estonato for the closing meeting after a successful five-day ISO 9001:2015 remote surveillance audit.
The National Home Mortgage Finance Corp. (NHMFC) successfully maintained its ISO 9001:2015 Certification with zero nonconformities for the Securitization of Housing Loan Portfolios (Purchase of Housing Receivables, Collection of Amortization, Securitization, and Post Issuance of Bonds) and Borrower's Services amid the alternative work arrangements in the NHMFC head office and its seven regional/satellite offices.
TÜV SÜD PSB Philippines Inc. (TUV SUD), NHMFC's third party certifying body, conducted a 100-percent remote surveillance audit on all sites from May 24 to 28. TUV SUD auditors Reyshelle Manalo and Brenda Estonanto concluded the five-day audit with a recommendation of Certificate Maintenance. No major or minor nonconformities were observed by the auditors. This is a first time for NHMFC since it obtained its ISO 9001 certification in 2013. TUV SUD suggested only two opportunities for improvement and only one requires action from the corporation.